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 New checkout doesn't always cure address mismatches

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EDCCollective

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Number of posts : 805
Registration date : 2009-06-13

PostSubject: New checkout doesn't always cure address mismatches   Wed Dec 15, 2010 1:49 pm

We were told that one of the problems we had with the old checkout, different "ship to" addresses on the Etsy invoice and the PayPal notification, would be fixed by the new checkout with PayPal. Unfortunately that is not always true and I wanted to give my team mates a heads up about that. I luckily just happened to check a recent sale for address match, even though I had gotten comfortable and had stopped checking, and I'm glad I did. Back to contacting to see where this item really needs to go. What a pain. So, keep checking the addresses for a match on your sales!
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punkynmunky

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Number of posts : 475
Location : Illinois
Registration date : 2009-04-07

PostSubject: Re: New checkout doesn't always cure address mismatches   Wed Dec 15, 2010 2:09 pm

oh no!
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EDCCollective

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Number of posts : 805
Registration date : 2009-06-13

PostSubject: Re: New checkout doesn't always cure address mismatches   Wed Dec 15, 2010 2:18 pm

I wish it weren't so, however there was a thread on Etsy with someone else recently having this problem, so it wasn't just me.
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